Frequently asked questions

We are not too far from Richmond International Airport in Sandston, VA. Our hotel in Richmond is approximately 17.3 miles via VA-895 W and VA-150 N. This should be around 20-25 minutes of driving time. In the early morning hours, with low traffic, this distance may take 20 minutes.

We are a 9 minute drive to Carytown in the heart of Richmond, VA. The distance from our hotel to Carytown is 5.3 miles via VA-76 N. VCU (Virginia Commonwealth University) in downtown Richmond VA is a 15 minute drive (7.3 miles) via VA-76 N.

From the North (Washington DC), we are 5.3 miles from exit 79 for I-195 S/I-64 W toward Powhite Pkwy. From the south (Petersburg), we are 8 miles from exit 67B where you merge onto VA-150 N/Chippenham Pkwy toward US-60/US-360 W.

We are a 18 minute drive from Richmond raceway (11.4 miles) via VA-76 S.

Yes. Our hotel is located in Midlothian VA, a few miles away from downtown Richmond VA.

Yes. We are within walking distance of Rosie's Gaming Emporium on Midlothian Turnpike.

Yes. We are less than a mile away from Kroger Marketplace, a popular grocery store. We are also very close to Mexican grocery stores and other shopping options.

Yes, we have many restaurants within a 2 mile radius of the hotel. Nearby dining options include Panera Bread, Popeyes Louisiana Kitchen, Bojangles, Carena's Jamaican Grille, Korean Garden Restaurant, Taco Bell, McDonald's and more. Please see our dining page to explore a wide range of dining options near the hotel.

Unfortunately, we currently do not offer any shuttle service to the airport.

Yes. The hotel has wheelchair-accessible rooms, with accessible parking directly outside those rooms. Call before booking to confirm availability and the features needed for your stay.

Yes. The outdoor pool operates seasonally when weather and operating conditions permit. The schedule varies, so call the front desk to confirm.

Yes, we do provide cribs if requested in advance. Please note that we do not guarantee crib availability as we have limited numbers in stock. We strongly urge guests to call before arrival and let us know, so we can have one available for your stay.

Yes, we have high speed WiFi on premises. Please note that our WiFi password is available at the front desk during check-in. Your WiFi password is usually on a slip of paper inside your room key sleeve. If you don't have the password, please call the front desk to request one. WiFi passwords are issued based on your initial stay duration. So, if you extend your stay, you will need a new password for additional days.

Yes. We have a coin operated laundry with washers and dryers. Detergents and other laundry items are available from vending machines in the laundry room.

Yes, we have an ATM in the front lobby. The maximum withdrawal limit per transaction is $100. Please note that the ATM operator charges a nominal fee ($3-$5) for each transaction.

Yes. For guest convenience, we have vending machines near the front lobby. Ice machines are also on the first level.

All rooms feature coffee makers, iron and ironing board, alarm clocks, LCD TV's, mini-fridge & microwaves.

Yes. Our Richmond VA hotel has suites with larger luxurious rooms that feature a sofa, work desk & chair, large king beds, mini-fridge & microwave.

We offer roll-away beds to accommodate extra guests. Please note that roll-away beds are charged a daily fee ($20). We also recommend guests to request roll-away beds in advance before arrival as we have limited availability.

Yes, we have 2 meeting/conference rooms which can accommodate up to 50 persons each. We offer affordable meeting room facilities. Our conference rooms currently host driving classes, church congregations, private parties, business meetings and more. Our hotel offers very affordable conference room facilities in Richmond. For more information please call us to inquire and reserve your event.

No, currently we do not have any adjoining or connecting rooms. We are planning on introducing these rooms in the near future.

Yes, we have enough parking space to accommodate trucks and RV's. Parking for guests is free and based on availability.

Yes. Dogs and cats are welcome in designated rooms. The number of pets that can be accommodated varies by room size, so call the front desk before booking for a specific requirement. Pets may not be left unattended and must be secured in a crate while in the room. Actual pet-caused damage or extraordinary cleaning is charged at the assessed cost; there is no fixed amount.

Yes, we charge a $30 non-refundable fee per pet. This is a daily fee and not a one-time fee. So, if a guest is planning a stay of 3 days, the pet fee would be $30 x 3 days = $90.

Pet fees are charged primarily because hotels have to deep-clean each room after a pet check-out. It may surprise you that housekeeping can spend up to 45 minutes deep-cleaning a pet-friendly room. This is necessary to remove pet hairs, dander, odor and any other residue. Housekeeping bears an additional responsibility of sanitizing bedding items like bedspreads, blankets, comforters, pillows etc. In many cases, carpets may need shampooing or steam-cleaning. A pet fee helps a hotel manage these extra costs.

No. ADA-defined service animals are welcome without a pet fee, pet deposit or routine cleaning fee. Advance disclosure is not required, though staff are happy to know if you would like support during your stay. The animal must remain under the handler's control and actual damage may be charged.

Occasionally, yes. We only allow early check-ins based on room availability. Our check-in time is 3 P.M. We usually do not allow early check-ins because housekeeping has to make sure that all checked-out rooms for the day are cleaned and inspected. Rooms start getting cleaned after guests check out at 11 A.M. Some guests request late check-outs around 12 P.M. So, most rooms get cleaned and are ready by 2.30 P.M. This is why most hotels have a 3 P.M. check-in time.

A late check-out is not guaranteed. Guests must inquire and confirm with the front desk for any late check-out request. Late check-outs are based on room availability. We may also allow a 2-6 hour late check-out for an additional fee. For example, your usual checkout is at 11 A.M., however, you wish to check out at 3 P.M. In such cases, our hotel may charge you $20-$60 extra (fee may vary) to honor your request.

We require a guest to be 21 years or older to book a room at our hotel. You must present a valid form of identification while booking a room with us. Accepted forms of identification are a valid drivers license, passport, passport card or a state issued photo ID.

Yes, our hotel offers smoking and non-smoking rooms. Smoking in non-smoking rooms is strictly forbidden. We charge a $200 fee for smoking in a non-smoking room. We request guests to be considerate and kindly not smoke in non-smoking rooms.

A security deposit may apply to a suite. The amount is not fixed; it varies by room and reservation. An eligible cash deposit is returned at check-out. A card deposit is normally credited back within 3–5 business days.

Loud music, parties and behaviour that disturbs other guests are not permitted. There is no fixed quiet-hours window; staff respond to disturbances whenever they occur.

Registered guests may use the hotel premises. Anyone who wants to remain overnight must book and register for a room, including as a walk-in when a room is available.

Report visible room problems within 15 minutes of check-in. The hotel will investigate and may correct the issue, change the room subject to availability, or review a refund request. Problems that could not reasonably be discovered immediately remain reviewable by management.

Weekly rates may be available depending on room availability and management approval. No fixed discount is published; call the front desk for your dates.

Monthly rates may be available depending on room availability and management approval. No fixed discount is published; call the front desk for your dates.

Yes, our hotel in Midlothian, VA offers AAA & AARP members a discounted rate. Please notify the front desk that you are a AAA/AARP member to avail of discounted rates.

Yes, we have discounted military and government employee rates. Please inform the front desk to avail of these discounts.

Yes. We partner with many small and large businesses and offer highly competitive rates to their employees. We also have special low rates for construction company crews. If you are a business looking for affordable employee accommodation in Richmond VA, call us today to discuss low cost housing options. We will offer you our lowest and most competitive rates.

Yes, we accept cash and all major credit cards like VISA, Mastercard, Discover & American Express. However, we do not accept personal checks.

Choice Hotels manages reservations, cancellations and no-shows. The rate terms shown when you book and in your confirmation control, including for third-party reservations. Contact the provider that confirmed your booking.